Worked Example of the Planning and Evaluation Process

Step 4 - Collecting Evidence

1: Outcome

The difference you are planning to make for young people using your service

Young people feel that the library is a key space for them

Generic Learning Outcomes (GLOs):

  1. Knowledge and understanding: increased awareness of library facilities and provision
  2. Increase in skills: improved social skills
  3. Change in attitudes and values: change in attitudes towards libraries and library staff
  4. Enjoyment, inspiration and creativity: evidence of exploration and experimentation, having fun, being surprised
  5. Progression: modified behaviour and activity

2: Evidence of impact

Changes in readers´ behaviour, competence and attitudes which show that this difference is happening

  • Young people investigate books, magazines and other services
  • Young people want to continue meeting with other members of the group at the library.
  • Young people enter readily into discussion with library staff.
  • Young people take part in and instigate new activities.
  • Young people borrowing more books from the library

3: Service Activity

The activities and service features you put in place to help achieve your chosen outcome

  • Make available a time and space in the library, outside normal opening hours, for young people to meet.
  • Provide activities to increase skills and awareness, e.g. book and magazine discussions, IT sessions.
  • Staff training in encouraging young people’s participation and involvement.
  • Develop partnerships with relevant agencies working with young people

4: Collecting Evidence

The systems you put in place to collect evidence of changes for readers – to see if you are achieving your outcome

  • Observation of group of young people by library staff and youth workers
  • Project diary recording details of each meeting, including actions taken and comments made by young people
  • Quantitative records: of book issues, of numbers of young people wanting sessions to continue

5: Analysing Evidence

6: Using the Evidence